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Frequently Asked Questions about Institutional Subscriptions
- If I don't know my subscriber number, where can I find it?
You can find your subscriber number on the Instructions to Access The Journal of Neuroscience Online letter mailed to you or provided to your subscription agent. If you cannot find your subscriber number, contact SfN at subs{at}sfn.org or call (202) 962-4000.
- My institution has a subscription to the Journal Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?
When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:If you are having this problem talk to your librarian to let them know you are having trouble or send us feedback so we can begin to diagnose the problem.
1. Your institutional subscription has not yet been activated.
2. The person who activated the online subscription did not enter in all needed IP addresses for your institution.
3. The person who activated the online subscription does not realize that some subnets of your institution are routed through a proxy server.
- What do institutional online subscribers have access to?
Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and GenBank, future tables of contents, and document delivery. Access is limited to computers within a particular set of internet IP addresses.
- Who from my institution can access the Journal Online?
Any user connecting from an authorized computer on your institutional network is allowed access to the Journal Online.
- How can an institutional online subscription be used?
For the most part, an institutional online subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site. For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.
- How do institutional online subscriptions work?
When someone attempts to use the Journal Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access the Journal Online simultaneously.
- What if I want to access the Journal Online from a computer outside the institutional network?
If readers want to access the Journal Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through a member subscription.
- What other subscription packages are available?
Member subscriptions are available to members of the Society for Neuroscience. Find out how to become a member of the Society.
- How can I tell if my institution has subscribed to the Journal Online?
If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution. If your institution has not subscribed, or if you wish to take advantage of the additional services available to member subscribers, you can choose to access the Journal Online with a member subscription.
- Can my institution subscribe only to the electronic version?
Yes, the electronic version can be a separate stand alone subscription.
- Will we still be able to get the paper version? And for how long?
Yes, the paper definitely will be available for a few more years.
- If our Journal Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?
Yes, when you buy a subscription to the Journal Online, you have access to all years of the database.
- How can I access the Journal Online if I am not a SfN member and I don't have access through an institutional subscription?
You may wish to apply for SfN membership. Without a subscription you have access to tables of contents, abstracts, and full text searching at no cost and without having to register.
- How do I order a subscription to The Journal of Neuroscience?
Visit the Subscription Rates & Ordering page.Still have questions?
For further information, please contact SfN.
Office hours are 9:00am-5:00pm EST Monday-Friday.Society for Neuroscience
Fax: 202-962-4945
1121 14th Street, NW, Suite 1010
Washington, DC 20005
Phone: (202) 962-4000
Email: subs{at}sfn.org
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